For adults, online registration is required for all classes. You can sign up for a class on our booking software, here.

For kids, most kids start by taking one class to make sure they like it and then we can register them in our full kids program. You can sign up for their first class here.

For adults, all ticketed purchases (individual classes, lessons or series) are for a specific instance of a class, and as such, cannot be canceled or transferred. If you cannot make a ticketed class/lesson, you forfeit the class credit.

All punchcard & membership attendances require 12 hours notice in order to retain the class credit. Late cancellations and no shows will forfeit the class credit.

Late cancellations on unlimited memberships/passes will be subject to a $10 late cancel fee; no shows on unlimited memberships/passes will be subject to a $15 no show fee.

For kids, makeup classes within their age group are allowed if approved. Please fill out our makeup class request form in order to take a makeup class.

We do not allow refunds, credits, or extensions on expiration dates for any service based purchases, including, but not limited to, classes, private lessons, open studio, studio rentals, events, ticket sales, and canceled memberships.

Refunds may be given for physical items purchased in-studio within 30 days, if the item is in like-new condition. For sanitary reasons, leotards and tights may not be returned.

We understand that you may feel you have extenuating circumstances. Please feel free to reach out to us if this is the case; however, we reserve the right to deny requests that are out of the scope of our refund policy.

As a small, local business these policies help us pay our staff what they deserve and continue to serve the community for many years to come. We appreciate your courtesy and respect of our refund policy as well <3

Reach out to us at: 928-224-9128 or email us at hello@whitemountaindancestudio.com. We’d be happy to schedule a studio tour if you’d like to see the space before getting started!